On May 5, 2023, customers of DBS Bank faced a major disruption to the bank’s digital banking services that lasted for more than six hours. Preliminary investigations revealed that the disruption was caused by human error in coding the program used for system maintenance. Human Error According to Senior Minister Tharman Shanmugaratnam in his written … Continue reading DBS SERVICES DOWN FOR 6.5 HRS IN MAY, BANK REVEALS THAT IT WAS DUE TO “HUMAN ERROR”