A Facebook user, Fei Fei, shared how she was waiting for the bus with her son, maid and wheelchair-bound mother.
Her mother was then rejected from boarding the bus by the driver who told her that there was another bus coming.
Here is the story
Today 18 Feb 2022, I was waiting for bus 29 at the bus stop near block 496F Tampines after fetching my son from school with my maid and my wheelchair-bound mum.
At 1 pm, bus 29 arrived. We flagged the bus but the bus driver at first rejected to let my wheelchair-bound mother board the bus and ask us to wait for another bus which is 13mins away but he claimed that it was coming. So I asked why?
He replied that there are too many students boarding the bus. I cannot accept the reason as the bus is almost empty while he sits there boarding the students. Why did he reject us?
So I took out my phone and prepare to snap a photo of the bus! THEN the bus driver then stood up and walk out of his seat and let us board the bus!
I am totally outraged by the bus services provided today.
Let’s be fair!
The Public transport services should give us a clear answer. Can the bus driver refuse to onboard the wheelchair person while he is onboarding other passengers or not? If yes, then y there is a wheelchair priority area in the bus?
