Facebook user 许娜安, shared how she ordered McDonald’s onen day in advance but her order still came late.
She had ordered from the McDonald’s outlet at Trade Hub 21 on 21 July at about 5.55pm, and the expected delivery time was 12.15pm the next day.
However, her order didn’t arrive until 2 hours later after they made multiple phone calls.
Here is what she said (SIC)
We order through Mcdelivery apps on 21 July 5.55pm. We expect our food to arrive by 12.15pm.
However, the food was not delivered to us on. We had to call the customer service to ask what happened to our food.
they replied it was delivered but we did not received the food.
Only after a few phone calls, we received our food at 2.15pm. We are very disappointed and frustrated that we can’t received out food on time.
We purposely ordered one day in advance because the lunch menu is only available after 11am. This left a bad taste in our mouth literally.
