Facebook user Cecada Lim shared how she paid $180 to repair her aircon, and it stopped working after that and she couldn’t turn it back on anymore.
Here is what she said
Just got scam by AMBIENCE COOL AIR CONDITIONING. They got an Indian worker to check my aircon, assure me everything is working well compressor is good only need to change PCB for $180.
Trusted him so when he change PCB and it worked, I didn’t switch on and off to test while he’s on site at my client’s place. Turn off aircon, paid him nicely before he left. Within less than 1 hour, I tried turning on and it stopped working. Called the Indian worker, he didn’t answer, texted him no reply. This went on for 2 days. I use another number to call him then he answered. Ask me to call his office.
Spoke to Danny and told me there was no warranty. I said even no warranty cannot be within 1 hour or less no refund…there’s lemon law. He verbally challenged me to take him to court. Btw, he verbally agree on the phone on a 2 day warranty before sending his Indian worker over. I told him to get someone to check as I cannot believe it’s spoilt even before it started working. Each time I called using different numbers (otherwise he won’t answer) he said he will come but no show after waiting for 3 days!!
Refused to answer to messages and calls. Had to play cat and mouse game by using different numbers to call. Each time they hurriedly brushed me off or said will call me back but never did. Almost 1 week went by and still refuse to refund.
All these while, I tried to remain cool and calm as my objective was to get my problem solved. After much struggling, Danny gave me another number to call Junhui. Had to call him repeatedly using different numbers to check what time they will show up after waiting for days! This Ah Beng scolded me for pushing him to confirm a time and started cursing my parents. Danny then reluctantly sent the same Indian worker over to check. He came, this time he said my compressor is spoilt when just days ago he said my compressor was good and working well! I asked for a refund he told me to call his office and left in 2 minutes!!
Did an ROC check and realised this is a sham company operating from home by an Ah Beng Junhui. Home address is:
*Address redacted*
No wonder their reviews are so bad! I’m paying a price for trusting crooks without prior check.
As a Singaporean, I am so ashamed with such business ethics. I can’t believe it still happen in this time and age especially with the power of internet and media.
Even when I bought items from Lazada or taobao, when proven with pics and videos, they will refund or replaced. This is so shameful especially over.$180! Goes to show that their reputation is worth less than that!! This is a clear cut hit and run business.