A tourist who purportedly visited a library in Singapore recently, wrote a complaint to the National Library Board (NLB), complaining about the types of plugs that we use and the procedure of booking tables.
He said that he wanted to book a table at the VivoCity library but found out that he needed a Singpass in order to do so.
He then added that the charging station only allows a certain type of plug that was different from his device’s plug, and surmised that the public library was not welcoming for use by foreigners.
Here is his complaint in full
To be able to book a table at the VivoCity library, you need Singpass or NRIC/FIN.
As a visitor, the library is a great resource that allows non-locals to plan their trip, or read up on local culture.
The charging station also only allows a certain type of plug. The public library seems like it is not welcoming for use by foreigners.
Please improve library facilities so that visitors to your lovely country can enjoy them.
NLB’s response
Thank you for your email.
The Seat Booking System in our libraries helps in the self-management of seats and enables fairer use of seats at our libraries.
You may consider other seats such as sofas or lounge-type seating that can be used without booking and it will be subject to availability.
The powerpoints in our libraries are meant for operational use such as general maintenance works and the setup of exhibitions. Patrons are also encouraged to fully charge their devices prior to visiting the library.
Regards
Netizens’ comments
- Why tourists no bring adapter? First time tourist?
- Library is already paid for by taxpayers like you and me. It’s free for tourists. They still want to chope seats and use electricity for charging?
What next? Massage and 3-course meal? - Who the hell go library to READ A BOOK as tourist? Most people go to fancy library just to take ig-worthy picture tbh.
