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MAN THANKS NTUC STAFF AT HOUGANG, HELP CUSTOMER PAY WHEN CARD DECLINED

I am writing today to express my appreciation/gratitude for the help that I had received from an employee named Sng Siew Kang working at NTUC (Hougang Mall Outlet) – I hoped I get her name correctly.

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The Story:

Today, 13 March 2023, 8ish in the morning. I quickly visited mentioned NTUC Outlet to purchase Nescafe Ready To Drink Original Chilled Coffee Can 240ml (6 Cans) and Sensodyne toothpaste.

Proceed to the self-checkout kiosks, to make payment but my card was declined (due to insufficient balance).
Called out for assistance to Mdm Sng Siew Kang, hoping for her to cancel 1 of the transactions as I have only S$7 in cash. Told her that I do not have enough money in my bank.

Decided to buy the Nescafe Can drinks and forgo the Sensodyne toothpaste.

On a separate note, I appeared very perplexed, maybe due to the shock from the insufficient balance on my card and, I’m in a hurry to get to work and is rushing to catch the bus.

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Mdm Sng then said, “Never mind, I will pay for you for this Sensodyne toothpaste.”
I refused.
She said, “It’s okay.”
I am very touched by this kind gesture.

To Mdm Sng Siew Kang, Thank you very much, Thank you for your kindness!

Here are what netizens think:

  • touched by kindness but please remember to pay back whenever u can… they r not well paid in this line of work.
  • Last time I went to cheers then I was like $0.10 or $0.20 short and the cashier also helped me pay.
  • Yea got this one time i arnd 11+ 12+ lidat i go ntuc at night hungry ma den iw buy some supper eat den l forgot bring money den the person say help me pay.
  • Damn i feel touched just from reading the description lol second hand touched in a thang?
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