A series of complaints have arisen regarding a coffee shop located at Block 7 Eunos Crescent due to its pricing strategy for cold beverages. Customers have noticed that the cold drinks are being sold at a higher price of S$0.90 compared to the hot drinks, and even a simple iced water is priced at S$0.70.
For instance, both iced coffee and iced tea, without any milk, are being sold at S$2 each, whereas the same beverages served hot are priced at S$1.10 each.
A man named Lu, aged 31, expressed his dissatisfaction to Shin Min Daily News, stating that he visited the coffee shop on Jun. 1. Lu was shocked by the prices of the beverages, particularly dismayed by the cost of a cup of iced water, which was priced at 70 cents.
Lu mentioned that he had been to other eateries where a cup of iced water costs only 50 cents and could be refilled. However, unlike those establishments, this particular coffee shop does not allow customers to refill their water.
Upon further investigation, it was found that Lu’s sentiment was shared by other individuals as well.
An interviewed diner, identified as Su and aged 70, who frequents other coffee shops, expressed surprise at the pricing of iced water at 70 cents in this coffee shop. Su mentioned that other establishments sell soya milk for only 60 cents, making the price of iced water seem unreasonable in comparison.
Additionally, Su found it perplexing that there was an additional charge of 90 cents for iced drinks.
Another customer, named Zhou and aged 55, informed Shin Min that two years ago, an iced kopi o kosong (iced black coffee without sugar) was priced at S$1.60. Zhou expressed concern about the sudden price increase of 40 cents, stating that in other coffee shops, the difference for cold drinks with ice is usually only 30 to 50 cents, which he concluded that a difference of 90 cents seemed excessive.