In a recent Facebook post, a buffet restaurant owner in Sarawak, Malaysia, expressed their frustration and disappointment after encountering a group of customers engaged in what they described as theft.
Stuffed 600 plates of meat into paper bags
The owner of the “Bintulu聚億鍋”, a buffet restaurant, began the post by apologizing for deciding to air their grievances publicly.
They started by describing their shock at witnessing a group of customers engaging in what appeared to be acts of theft, all while accompanied by their children.
According to the post, the customers arrived well-prepared, initially ordering a staggering 600 plates of meat. The owner emphasized their astonishment at the audacity of the customers, who, while dining in the restaurant, were caught on CCTV cameras surreptitiously stuffing meat into paper bags.
The owner questioned the customers’ intentions, wondering if they intended to take the meat home for cooking.
Taking advantage of his business
Expressing their sense of betrayal and disappointment, the restaurant owner indicated that this incident marked the first and final time they would allow such behavior in their establishment.
They also pointed out that Bintulu is a relatively small community, where they know both the customers and the customers know them, making the incident all the more disheartening.
The post went on to describe the toll such negative experiences take on the owner and their team. The owner highlighted their continuous efforts to offer economically friendly dining options for the community, even at the cost of their own profits.
However, in the face of dwindling business, the owner questioned whether they could continue to support the establishment.
Appeal to show understanding to business owners
The emotional post concluded with a plea for customers to consider the challenges faced by small business owners and to show understanding and support.
The owner expressed their deep gratitude to friends and family who have supported them throughout their journey and emphasized their unwavering commitment to providing food for all, urging against food waste.
In closing, the restaurant owner invited their loyal patrons to continue supporting their restaurant, highlighting their operating hours and sending well wishes to everyone.