In a rather unfortunate turn of events, just five days after the recovery of DBS banking services, the bank’s Paylah! services have once again experienced an outage. This unexpected disruption has left customers frustrated and concerned about the reliability of digital banking services.
DBS PayLah! down
DBS Bank, a prominent financial institution, is known for its extensive digital banking services. The bank’s digital platforms, including Paylah!, have gained popularity for their user-friendly features and convenience. However, this isn’t the first time they have faced technical issues.
Just 5 days after the recovery of DBS banking services, DBS bank’s Paylah! services is down again as of 20 October 9.35 AM.
The Recent Outage
On October 20 at 9:35 AM, DBS Bank’s Paylah! services experienced a sudden disruption. Customers reported being unable to access their accounts, make transactions, or use the digital wallet. This disruption comes only days after the bank resolved a previous service outage, raising concerns about the stability of digital banking services.
Causes of the Service Disruption
DBS Bank has not yet provided specific details about the causes of the recent service disruption. However, technical glitches, server issues are common culprits in such cases.
Previously the banking services were down due to an issue at a data centre which is also being used by various other organisations.
According to Downdetector.sg, reports started pouring in as early as 7AM
Updates by DBS
Access to PayLah! is intermittent. Meanwhile, you may use DBS digibank Scan & Pay & DBS/POSB debit or credit cards for your payments.
However if you are able to access PayLah! and are eligible for the DBS 5 Million Hawker Meals cashback, you will receive your rebate by today.
We are resolving the issue. We apologise for the inconvenience caused and seek your understanding.
