A customer at the Koufu Food Court on the second floor of Toa Payoh Hub has taken to social media to express concerns over perceived discrepancies in pricing and receipt accuracy.
The customer, Mr Lee Dayong, questioned the normalcy of being charged $7.20 for a meal consisting of rice, tau gey, beancurd skin, and chicken cutlet.
Got chicken cutlet but charged $4 for fish
The post goes on to highlight an unusual notation on the receipt, where the item “fish” was listed in association with the chicken cutlet.
The customer reportedly queried the cashier about this, and according to the post, the cashier explained that the entry was meant for the chicken cutlet.
Expressing dissatisfaction, the customer commented on the perceived high cost of $4 for what was described as a small piece of chicken cutlet, stating that it felt like “bordering daylight robbery.”
The concern was not only about the cost but also about the accuracy and transparency of the receipt.
“Anyhow key the receipt”
The customer further criticized the cashier’s handling of the receipt, claiming that it was “just rubbish.” The post argued that the receipt should not have been labeled as “veg + meat” and expressed worry about the ease with which such discrepancies could potentially lead to customers being misled.
The customer raised a broader issue, connecting the alleged receipt discrepancies to a larger trend of complaints about the rising prices of mixed rice (cai png).
The post suggested that inaccurate receipts could contribute to customers feeling deceived and contributing to the growing dissatisfaction with food prices in general.
Here is what the customer said
Is it normal to charge $7.20 for rice + tau gey + beancurd skin + chicken cutlet?
What’s more, when I asked the cashier why my receipt had “fish”, she said its for the chicken cutlet. I think $4 for a small piece of chicken cutlet is bordering daylight robbery.
But even if its justifiable, how can the cashier anyhow key in “fish” when there’s no fish? Also, it shouldn’t be veg + meat. The whole receipt is just rubbish. How am I to know if they charged me correctly based on it?
If they anyhow key the receipt, it makes it easier for customers to be hoodwinked! No wonder nowadays people keep complaining about cai png prices.
This is Koufu food court at TPY Hub second floor.
