A netizen, Mr. Harrison Ma, took to social media to express his dissatisfaction with the cost of a simple dish of mixed rice at Singapore General Hospital (SGH), which his helper had purchased for S$8.40.
This incident, posted on the COMPLAINT SINGAPORE Facebook page on December 14, has sparked controversy and raised questions about the pricing and transparency of hospital food.
The Incident Unveiled
The post included images of the dish and the receipt without any breakdown of the components. Mr. Ma expressed shock at the price and questioned the value of the meal, emphasizing that such pricing seemed unjustifiable in a hospital setting.
Mr. Ma’s disbelief at the pricing and the lack of itemization on the receipt underscored the perceived sub-par quality and taste of the food, which he described as “so so only, not even worth the price she pay for”.
Koufu responds
In response to the complaint, Koufu commented on the Facebook post and said that they “regret the unpleasant experience encountered” and that they are “in the midst of investigation and will reach out” to the customer.
What the netizen said
So my helper and I today just went to visit my grandmother in your hospital and she bought a packet of mixed veg rice with a coat of $8.40! I was totally SHOCKED by the price it stated. I literally thought that my helper were lying until she showed me the receipt. She was charged at an open price at $8.40 for 1 meat 1 veg 4pcs of sotong ring. And the taste was so so only not even worth the price she pay for!
It’s totally absurd for economical rice to be sold in this pricing in a hospital which are meant for patients and public to dine in! There is no breakdown on the food items! The receipt is just one open price with totally no descriptions at all!
Source: Facebook