A TADA passenger took to Facebook on January 1, 2024, seeking to connect with a TADA driver who provided a ride during the early morning hours. The passenger shared details of the ride in an effort to find the driver and address a payment issue that arose due to connectivity problems with the TADA app.
App malfunctioned, his ride payment didn’t go through
The ride, which took place between 3:40 AM and 4:00 AM, involved a journey from 819 Tampines St 81 to 496G Tampines Ave 9. The TADA driver operated a silver/grey Toyota Altis with the license plate SKW. However, the passenger expressed difficulty remembering the full name and complete plate number of the driver.
The passenger recounted experiencing connectivity issues with the TADA app during the ride, leading to the cancellation of the payment to the driver. The issue became apparent only upon reaching home after a shower, with no payment records found in the app upon checking.
Hoping to find the TADA driver to pay him back
In the Facebook post, the passenger kindly addressed the TADA driver, saying, “Sir, if you are here and happen to see this, please PM me. I would like to honor my payment to you as you did send me home. Thank you.”
This post serves as an attempt by the passenger to locate and compensate the TADA driver for the services rendered, acknowledging the driver’s role in ensuring a safe journey home despite the technical glitches faced by the TADA app.
As of the reporting, it remains to be seen whether the TADA driver will come forward and connect with the passenger to resolve the payment matter. The incident highlights the occasional challenges faced by both passengers and drivers in the realm of app-based ride-hailing services when technical issues arise.
Source: Shah Rizal on Facebook