Tea Shop Employee Sparks Outrage After Spitting into Hand to Make Drink
A shocking incident at a Taiwanese tea shop, Kebuke, in Hsinchu, Taiwan, has left customers and netizens alike in disbelief. A female employee was caught on camera spitting into her hand and using it to stir pearls for a drink, sparking widespread outrage and calls for accountability.
The disturbing incident occurred on Sunday, July 14, at the Guanpu branch of Kebuke, allegedly as a vengeful response to a customer placing an order just before closing time. A colleague captured the employee’s actions on video and shared it on social media, prompting a wave of condemnation and disgust.
In response to the backlash, Kebuke issued a statement on Facebook apologizing for the employee’s misconduct and the negative impact it had on the brand’s reputation. The company announced that an investigation was conducted, and the employee was subsequently suspended from all duties. The company emphasized that such behavior was strictly prohibited and would not be tolerated.
Furthermore, Kebuke announced that education and training would be conducted at all stores across Taiwan to prevent similar incidents in the future. The Guanpu branch was immediately closed, and the franchise agreement was terminated due to severe violations of franchise terms. The company is also pursuing legal liabilities against the branch.
Refund
In a follow-up statement, Kebuke offered to refund the customer and provide further care to address any physical and mental distress caused by the incident. The company has also hired attorneys to handle the matter and is pursuing legal action against the employee.
The employee, who claimed to be the one in the video, posted an apology on social media, stating that her actions were made “for fun” and expressing regret for causing the temporary closure of the store. However, her apology was met with widespread criticism from netizens.
Sue
According to reports, the company is seeking compensation of up to NT$4.5 million (S$185,000) from the employee, citing losses and customer mental compensation. The incident serves as a stark reminder of the importance of maintaining high standards of hygiene and customer service in the food industry.