Singapore – June 2, 2025 – Users of the POSB and DBS banking apps have reported significant disruptions, leading to widespread frustration among customers. According to data from DownDetector.com, a website that tracks service outages, many users have experienced difficulties accessing their accounts, making transactions, and utilizing various banking features.
POSB
The issues appear to have begun early in th afternoon, with a surge of complaints flooding social media platforms as customers expressed their concerns. Many users reported being unable to log in to their accounts, while others faced problems with transaction processing and app functionality.
DBS
DBS Bank, one of Singapore’s largest financial institutions, has acknowledged the reports and is currently investigating the cause of the disruptions. In a statement, the bank reassured customers that they are working diligently to resolve the issues and restore full functionality to the apps as quickly as possible.
Customers have been advised to check the bank’s official social media channels for updates and to use alternative banking methods, such as ATMs or online banking through a web browser, while the app issues are being addressed.
This incident highlights the increasing reliance on digital banking services, especially in a tech-savvy nation like Singapore, where many customers prefer the convenience of mobile banking. As the situation develops, both POSB and DBS are expected to provide further updates regarding the resolution of the app issues.
In the meantime, users are encouraged to remain patient and to report any ongoing problems to the bank’s customer service for assistance. The banks are committed to ensuring that their services are restored promptly and that customers can resume their banking activities without further interruptions.