Police Warn Public of Phishing Scams Targeting SG60 Voucher Claim Process
The Singapore Police Force (SPF) has issued an urgent advisory warning Singaporeans about phishing scams exploiting the ongoing distribution of SG60 Vouchers. The Police stressed the importance of vigilance, as scammers are attempting to trick residents into revealing personal information or bank details under the guise of helping them claim the vouchers.
How the Legitimate SG60 Voucher Claim Process Works
Every adult Singaporean will receive a specially designed postcard in the mail, featuring official Quick Response (QR) codes. These QR codes will redirect users to the legitimate SG60 Voucher website at go.gov.sg/SG60vouchers and the RedeemSG platform at signup.redeem.gov.sg. After scanning, users will receive a unique SG60 Voucher link via SMS from the official sender ID “gov.sg”.
For seniors and those requiring assistance with digital vouchers, help is available at Community Centres and SG Digital Community Hubs.
Red Flags of a Phishing Scam
The Police emphasised that at no point during the voucher claim process will individuals be asked via phone calls, social media messages, or emails to disclose their personal credentials or bank log-in details. Neither will they be instructed to transfer money or install suspicious mobile applications. These are tell-tale signs of a phishing attempt.
Residents are urged to scan QR codes using their phone’s built-in camera instead of third-party QR scanning apps, which could redirect them to fraudulent websites.
Essential Tips to Avoid Falling for Scams
The SPF advises everyone to adopt the “ADD, CHECK, TELL” approach:
- ADD: Download and activate the ScamShield app to block scam SMSes. Enable security features like transaction limits, two-factor authentication, and the Money Lock feature on bank apps to protect savings.
- CHECK: Always verify clickable links. Official SG60 Voucher links will contain “.gov.sg”. Suspicious websites mimicking government pages can be checked against the official list at gov.sg/trusted-sites. Use the ScamShield website or app at www.scamshield.gov.sg to verify suspicious messages, calls, or URLs.
- TELL: Alert your bank and make a police report immediately if you believe you have fallen victim to a scam. Inform family and friends about new scam tactics so they stay protected too. Report phishing websites to your internet browser service provider.
For added peace of mind, residents unsure about the authenticity of messages or websites can call the 24/7 ScamShield Helpline at 1799.
Stay Alert and Safeguard Our Community
Scams are constantly evolving, and the Police urge everyone to stay updated on the latest threats. Fighting scams requires a collective effort — by staying informed and sharing knowledge, Singaporeans can ACT Against Scams to keep themselves and their communities safe.
For more detailed information and resources on scams, visit scamshield.gov.sg.