Singapore hawkers have been alerted to a suspected scam tactic involving individuals allegedly making false claims about food contamination and demanding compensation from stall owners.
A warning circulating among the hawker community highlighted a case involving the owner of Ah Xiao Braised Duck, who reportedly received a WhatsApp message from a person claiming that food purchased from the stall was dirty and unhygienic.
The complainant allegedly sent photos claiming to show contamination, including insects or possible eggs found on the food, before requesting compensation. The person also reportedly threatened to leave negative reviews or make complaints to the authorities if payment was not provided.
The incident has prompted concerns among hawkers, many of whom publicly share their business contact details on social media platforms, making it easier for potential scammers to reach them.
Hawker Questions Timing Of Complaint Over Food Purchase
According to the warning shared online, Ah Xiao Braised Duck owner Bai RuiHai became concerned after noticing inconsistencies in the customer’s claims.
The person allegedly claimed that the food was purchased at around 3pm. However, the hawker pointed out that the stall had already stopped operations by that time based on its usual business hours.
The discrepancy raised suspicions that the complaint could be an attempt to pressure the business owner into providing money through false allegations.
The hawker reportedly shared the incident with others after worrying that more food stall operators could fall victim to similar tactics.
Business Owners Urged To Stay Vigilant Against Online Scams
Other hawkers have since reminded fellow stall owners to remain cautious when receiving unusual complaints through messaging platforms.
Food operators facing suspicious claims are advised not to make immediate payments or respond to threats. Instead, they should keep relevant records, including transaction details, stall operating hours, messages and any photos provided by the complainant.
Members of the public also noted that advances in artificial intelligence technology could make it easier to create manipulated images, increasing the difficulty for business owners to verify whether photos sent online are genuine.
Hawkers who encounter suspected scam attempts or extortion should consider reporting the matter to the police for further investigation.
The case serves as another reminder for small business owners to remain alert as scammers continue to adopt new methods to exploit fears over reputation and customer complaints.