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Thursday, May 15, 2025
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WATSON SINGAPORE ONLINE PLATFORM “SCREW UP” CANT REFUND?

Didn’t expect this from Watsons Singapore.

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Bought two bottles of Animal Parade Children’s multivitamin 30 fl oz from them in June, in two separate orders online. But they delivered two 8 fl oz bottles instead. Emailed them on 3 July, they said will check. But they only came back with an answer today, which is two weeks later (after a reminder email sent on 12 Jul).

They said that “For the items mentioned, the correct volume of the product is 8 FL oz. The image indicated was wrong on website and we will proceed to amend it accordingly.”

It is not just the image. Both the text description and image stated that it is the 30 fl oz version. What’s worse is, in their reply, they did not even offer a refund.

Just expect me to suck it up. Never expected this from Watsons.

https://www.facebook.com/gisele.ling/posts/10156404183188360

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