Bought items from NTUC online
1st June – Items delivered with discrepancy, call countless times no ans thus email to inform.
4th June – Received reply mentioning re-delivery of items and asked to indicate my preferred time slot. Have revert to them on my prefer day and time.
7th June – email them to feed back items not yet delivered and issue not resolved.
8th June – email again ask for updates but no revert from them.
14th June – email ask for updates but no revert.
18th June – email ask for update s but no revert.
18th July – suddenly receive email from them ( staff name Nurhazimah) saying they will deliver the shortchange items on 20th July 2 to 4pm and also like to offer refund for a OOS item and also offer us a $5 promotional code. Reply to them to confirm on the said delivery date and asked how to to about for the refund n code.
20th July – now it’s 4.35pm and items not here yet and again they have MIA!
In between call you all countless times can’t get u all, resorts to calling other line but was being redirect saying the person incharge will call but end up did not.
So right now can advise what is the situation?
whereby u all keep ask ppl to email but u all don’t reply.