Please pardon my standard of English, As I have tried my best to write in English…I would like to confess to the God of this church …..@ Prince Charles Cresent…
I am driving a taxi, On the 19 of Nov, afternoon 13.26 hrs, Received a just grab booking, was very happy as I was trying to get my incentive
For hitting the target. I have got wonderful of 100% acceptance rate and a 0 % cancellation rate. I’m a platinum driver during the particular time. When I arrived at the pickup point, I saw a pretty woman and a small kid ( two to three years old ) were standing at the entrance waiting for me.
For my understanding of the grab booking, as if rider’s with a kid under the height 1.35m, was advisable to book a grab family or a grab. I immediately told the lady it was a wrong booking and asked her to cancel and rebook a correct category of booking .
She did put in a note for me Stated that she have a kid with her , but I was too concentrate on my way to the destination and missed it .
I later found out that she has been rejected by a few drivers before me. This was the reason she put in a note for the driver’s to see and decide whether to take the booking.
Unfortunately, grab booking don’t work in the way as most drivers are fighting for the incentive, most drivers don’t have the choice to choose the booking appointed to drivers, as it controls by the acceptance rate of the booking. Most drivers will go for the incentive because the fare is rather low, as to sustain the profit as a driver ’s, we always try to take whatever booking come to us in order to get the incentive.
After informed the pretty lady to cancel the booking, I drove off. Because I don’t want any unhappiness to happen, usually riders always put the blame on drivers,y other driver’s cancan,u can’t. Please do remember you make a wrong booking doesn’t make you right if the driver’s do you a favour . The driver’s was taking a risk if there is a unfortunate accident happen , the drivers has to take the full responsibility if any claim .
After two weeks later , I received a phone call from LTA officer asking me to go for an interview on this incident .
I told the officer’s what exactly happened and never though that I’ll be charged under the LTA rules and regulations .
As I was driving a taxi and not a phv , I’ve no reason to reject any riders , but I’m confused in a way that this was a grab booking and I always follow the rules and regulations of grab ruling . And I do inform the rider of wrong booking .
I strongly believe the pretty lady was high educated and understand the rules and regulations of booking a ride through grab .
She know the reason why other drivers rejected her booking and yet keep trying to book a justgrab booking with kids , was that because her stupidity and selfishness make her lose the righteous of being a human being , and make other suffer ….?????
Throughout my 20 years of diving a taxi on the road , I do help alot of riders with difficulty to pay in full fare , it always give and take . And sometimes a free ride for the rider .
LTA fine me three hundred dollars and six demerit point under TDVL . That meant suspension of two weeks of driving .
I have always serve riders with pride and dignity , with the basic SOP as a taxi driver’s myself . I make a honest and decent living throughout my taxi life .
I’m making an appeal to LTA , if the appeal fail , I decided not to pay the fine as I think it unjustified as my case.
I’ll serve the jail term in order to let the pretty lady know what has she done to a taxi driver’s with her knowledge of education .
And I always believe in God , and in the God of will , as this is the obstacle that I need to bow down and I will .
I wanted to take this opportunity to thanks those who I know and those who I don’t even know giving the support to me throughout these saga .
Special thanks to Tommi Su and Timothy Chao , Brothers Benson Oh and William Lim and all those who No name on it .
I’m an optimistic person , tomorrow always a happy days for me ahead .
Thanks all for reading this long article of me. Appreciated .
May God bless all with love and caring …….