There was a delay in taking off of your flight from singapore to osaka this morning, as of now i am currently still seated in your plane. I asked for just a cup of plain water but was told by your staff that only bottled water is available for purchase.
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I was given a cup of ice and was told to wait for the ice to melt.
All I am asking is just a cup of water, I wouldn’t care if it was from the tap. I hope that there could be some sort of care for passengers, not being unreasonable over here.