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Sunday, November 30, 2025
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CUSTOMER ALLEGEDLY CHARGED $11.90 FOR DETTOL SPRAY PRICED $4.95, CAN’T GET REFUND

Facebook user DK Kith shared a photo of another user, Shi Ng’s post, where she shared how she allegedly bought a can of Dettol Disinfectant Spray priced at $4.95 but she was charged $11.90 for it.

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She allegedly asked for a refund but the staff said that they cannot refund the money.

The incident purportedly happened at a Japan Home outlet at Heartland Mall.

May be an image of text that says "ShiNg Just now. Be careful this shop 小心这家店 tol tot in Home (Retail) Pte Ltd Heartland MalIGST REG NO.: 201127632E 05 HOUGANG STREET 21, #03-00 HEARTLAND ottol 2844401 Disinfectant Spray Original 170g225ML 96340457 5.95 ×2 11.90 $495 Items 2) 11.90 $ AP AN HOME 日本の家 The cashier said their worker made mistake, but they cannot refund the money"

Image source: Complaint Singapore Facebook

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