
A netizen shared how he purchased a carton of drinks online via Lazada.
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The items didn’t arrive and it was allegedly marked delivered by the seller.
He then contacted customer service who told him to file for a refund, which he did but was rejected by the seller.
So he contacted Lazada again, who told him to repeat the steps again, which he did but was rejected by the seller again.
The netizen said that according to Lazada, this is the only way to get his money back.
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He then reported the incident to the police.





Images source: Allan Dong on Facebook