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Tuesday, May 13, 2025
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FOODPANDA RIDER TALKING TO STUBBORN DISPATCHER, TALK UNTIL WANT TO VOMIT BLOOD

A Foodpanda rider shared a recent experience he had with the Foodpanda dispatcher, who stubbornly followed the SOP to the T and frustrated the rider.

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So apparently the rider delivered food to the customer who didn’t have money to pay, and the rider had to return to the store: he needed the dispatch to cancel the order and assign a new job.

But the dispatch said that if he reassigns him a new job, he would have to take away his 30 mins break.

The rider then asked: “Are you crazy? Then what you want me to do with the goods?”

The dispatch then hit back: “To find the change is the rider’s duty, so we have to follow SOP sir.”

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You can read the entire conversation below:

May be an image of text that says "19:22 15% SG Dispatching Currently replying in 2 minutes mccuay Jul 10, 08:30 am have an issue with the order (after pickup) 06:55 pm Furqan hi 06:55 pm Furqan sir/ma'am, please elaborate your issue? will try my best to assist you accordingly. 06:55 pm Customer dont have money to pay. need to return to store. 06:56 pm Please cancel and assign new job 06:57 pm Furqan nir/malom f: roccnian Type a message Powere by Freshchat"
May be an image of text that says "19:22 15% SG Dispatching Currently replying in 2 minutes sir/ma'am if reassign have to mark your 30 mins break which wont be reset after this 06:58 pm Are you crazy? 06:58 pm Then what you want me to do with the goods? 06:58 pm ✓ Can you get somebody, just anybody that have brain to solve this? 06:59 pm Furqan sir to find the change its rider duty 06:59 pm Furqan so we have to follow the SOP sir 07:00 pm |Type a message Powered by Freshchat"
May be an image of text that says "19:23 15 SG Dispatching Currently replying in 2 minutes She dont have a single cents to pay, do you understand? Change? Go, get somebody else to solve this, this is beyond your level 07:01 pm ✓ Hello! Please dont waste my time. 07:02 pm Furqan do understand your concern sir 07:02 pm Furqan If you do not have enough cash, please change your money at a nearby shop. Please do remember that it's your responsiblity to prepare change before arriving at the customer place. 07:02 pm Type a message Powered Freshchat"
May be an image of text that says "19:23 15% SG Dispatching Currently replying in 2 minutes You are sick to the cord. 07:02 pm I will make this viral and to the management to solve. 07:03 pm have an issue with the order (after pickup) 07:03 pm Furqan so do you want me to mark your break sir 07:04 pm No 07:04 pm Ask somebody else to talk to me 07:05 pm You dont understand what am say 07:05 07:05pm✓ pm Type a message Powered oy Freshchat"

Images source: Jf Adam on Facebook

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