A netizen, Benny Wee, shared how a member of his household was told on 22 July that he had to be sent to a hotel for quarantine as he had visited a food centre with confirmed cases.
Days passed and no one came to pick him up, he also waited for a call that never came.
Here is the story:
“MOH doesn’t fail to amaze
Someone in my household was called up on the 22nd July that he was required to be sent to hotel for quarantine as he has visited the food center where the confirmed cases were.
He was told to wait for call for someone to pick him up, but day past day it didn’t happen. After calling them back a few times to check on the status but was given the same answer a day or two to come but obviously nobody came.
Blunder continues….
After the 6th day we just predicted it was a home quarantine but nothing was conveyed to us either. Despite MOH knew that the Person under quarantine (PUQ) is sharing common toilet with other members in the house.
Drama continues….
Someone came on the 9th day to do the PCR swab test before the end of quarantine the next day. However waited for another 4 days but no news for the test results or received any SMS for rescindment of quarantine
On the 5th day after the PCR exit test was done, then it was only brought to our attention that MOH has recorded wrongly the identity number for the previous swab test, hence another repeated swab test has to be done and wait again.
The quarantine period was therefore extended for another week from a 10 day Home Quarantine (HQ) to 17 days just to redo the swab test and wait for the prolonged results
The members in our household have been affected by their blunders and we may be just be the tip of such similar case.
We have been patience and understanding throughout this episode but I think it’s time for MOH to at least try to do their work properly, professionally and efficiently.”
Recap
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