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Thursday, December 1, 2022
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AETOS OFFICER AT TTSH RUSHES ELDERLY COUPLE & FAMILY AWAY AT DROP OFF

A reel which was taken at the drop off point at Tan Tock Seng Hospital was uploaded onto Tiktok by a Tikoker, Benedict Yeo who witnessed the whole incident.

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He was sending his wife to work when he chanced upon the interaction between an AETOS Security Officer and a Elderly couple and the family.

Details of interaction

In the 2 minute long reel, an elderly man was seen being carried by his son to the wheelchair provided by the hospital which was brought over by another man.

The elderly man was frail and was facing problems adjusting himself steadily on the wheelchair.

The AETOS officer was then seen unsympathetically clapping twice to gesture the family to move their vehicle away and was also heard telling the family to move the vehicle further down the road on more than one occasion.

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This was despite the family waving to him telling him that they need more time due to the elderly man’s immobility.

The AETOS officer then told the son that his vehicle which was stationarily parked there would cause incoming cars to create a jam in the whole area.

He could be heard saying:

“But rule is rule, you go in front hor. Don’t park here!”

This was when the elderly woman got fed up with him and said to him:

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 “I said sorry ok! I said sorry!”

She then spoke to him in her dialect to explain that they did so because both herself and the elderly man could not walk very far given their issues.

Comments from netizens

Yeo, who uploaded the reel, felt that the AETOS officer could have shown some sympathy to the elderly couple and their family instead of being so strict and stern with his duties.

Other netizens also chipped in with their thoughts:

  • See if he dare do this if that is not a lorry but a Bentley.
  • The claps was really not necessary
  • HOW CAN U STILL GO ON WHEN A TINY AUNTY THAT IS SO POOR THING N CUTE IS SAYING SORRY TO U SO MANY TIMES I WANNA GIVE ONE PUNCH
  • Really no empathy and compassion for others
  • sigh. we need more kindness in this world, not this..

TTSH suspended officer from duties

Yeo had also written in to the management of Tan Tock Seng Hospital, who seemed to have suspended the officer from his duties while investigating the matter with AETOS according to their post on Facebook which wrote:

“We were alerted last night to an incident involving an AETOS security officer being rude to an elderly couple at our hospital entrance.

The officer has been immediately removed from his duties at TTSH. We are investigating further with AETOS.

Tan Tock Seng Hospital values mutual respect and the safety and well-being of everyone in our hospital. We will work with our vendor partners to reinforce these same values to their staff deployed here. Our appreciation to members of the public for alerting us to this.”

Full video loading

@bendyeo87

Why the security guard didn’t show some sympathy? 😭😭😭. Single zigzag line can do immediate drop-off right?

♬ original sound – Benedict Yeo – Benedict Yeo

Image and Video source: Tiktok/@bendyeo87

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