After seeing that I am not the only victim with Airtron. I decide to share my story too. My tenant request my help to find a aircon company to repair the air con sensor as it is not working.
I found this company on carousel and when I ask for a quotation, they insist to come down for a diagnosis. I ask them in carousel if the diagnosis cost anything but they just dodge the question . Their review are quite decent hence I decide to give them a chance. When they come down they quoted my tenant $300 which is very overprice as other company quoted us $150. My tenant rejected them and they insist on collecting $80 for the diagnosis which was not stated despite me asking. The person was aggressive and my tenant was frightened , I called the airton number they provide and the boss was even more aggressive but I told them they are overprice and the boss suddenly say they can follow the $150 price too.
My tenant decide to take up the offer maybe under duress or what.(I was at work) The worker repaired and after showing my tenant it is working collect $150. He did not provide a receipt despite my tenant request and say will email us. Shortly after he left(2hours) , the aircon sensor breakdown again.
It went downhill from here as the company (airtron) just keep schedule appointment without appearing and constantly block my number. Have to use multiple phone just to talk with him and he only know how to act crazy and yell. We made a police report too but the police is not classifying this as a fraud case.
Just sharing to prevent more victim and if there are multiple existing victim with valid claim making a report then I believe the police maybe incline to take action then.
