A Facebook user shared how he had a problem with his aircon leaking, and that it had a month’s warranty left after being used for 2 years.
He then called the company that installed his aircon, and they were allegedly reluctant to send their technician down and told him to call Daikin instead.
They eventually sent a team to check on his aircon to check it out, and they topped up the aircon with gas and charged him $120, assuring him that all was fine.
But after 2 weeks, the aircon started leaking again and they then allegedly ignored the man’s calls and messages.
Here is what he said
Bad experience dealing with this Aircon company and till today the issue is still not resolved as they simply ignored my calls and WhatsApp!
Having problems with my Daikin system 4 which was installed about 2 years ago by this company which has quite good reviews on their service on the website, but they were so reluctant to send their technician down to check on the units as the warranty was just over barely a month, keep asking me to contact Daikin instead!
Eventually they sent a team of guys to check for leakage and topped up with gas after my persistence calling and messages and I paid $120 after they assured me everything was ok!
But the problem cropped up again after 2 wks and they sent a guy down who was totally not familiar with the installation!
The guy told me to call to arrange their technician to come over again which I did but they simply ignored me totally!
I have no choice but to call Daikin and they found out there was leakage along the piping leading to one of the rooms which was installed by this Aircon company!
I hope to relate my experience to others so don’t simply trust the online reviews which sometimes can be untrue!