I (30f) have a condition with my legs (it gets red and burns when I stand or walk a lot).
I wake up at 4 am daily to take care of my baby so by the end of the day I’m totally exhausted and my legs are screaming.
Yesterday I went to visit a friend of mine who just had a surgery, I took a Grab going to her and took another one going back home, I twisted my ankle walking down her street ( I had to go on foot for 10 minutes) and my leg got instantly swollen!
OMWH I put the drop off location in the app and ordered a car, it was all good until the car reached the exit to the main road leading to my street ( u take the exit and drive for 3 minutes then you take right and drive for 1 min and I’m home) , I noticed the driver not going to turn , so I told him we need to take the exit as the GPS shows him.
He passed the exit, barked and ended the trip (I paid with visa) then told me he won’t go in, I asked him what he means ? I specifically took Grab cause it hurts to walk now (9 pm and I’m more than done with the day) he said * the trip is done for me* I tried to reason with him but he said he don’t care, that’s when I lost it!
I don’t live in a fancy neighborhood, but that’s all. It’s not like it’s dangerous or the routes are broken or something! It’s just not fancy and I never had any problem with Grab picking or dropping me off, so I got out of the car and I can feel behind my eyes burn with tears, but that’s where I might be at fault, I gave him the finger and told him to go fck himself *I’ve never cussed anyone before but I was just so offended and hurt , and I might have slammed the car door little to much and walked away and he called my phone twice after that and I didn’t answer.
I called the support and made a complain about him, but today when I woke up I started to wonder if I should have just reported him without interacting with him.