Just wrote a complain regarding comforgro flat fare. Engkish no good. Hahaha… But really spoil my mood. Taxi driver always got something in their sleeve. Today i felt outrageous because the taxi driver 7227 response to my app upon boarding he confirm with me that i have made a flat fare charges. But still he on his meter. Half way i enquiry why he on the meter, he claim his system did not come out with flat fare charge.
Then he suggest to call the operater because i want to pay by visa. The meter show $20 while my flat fare indicated $19. And normal i call hail taxi is about $15.30-$17.00. Your operator everything ask passengers to change payment mode. That i cannot accept as it wasn’t my fault! I refuse to do internet banking transfer. Why should i? Just because i am rushing for work i must comply with your terms?
Then your operator want my visa particular. I have given to her my visa number and date of expire. Please explain to me what is your taxi driver trying to do? If cannot pay by flat fare why confirm with me upon boarding the taxi.
If your company driver does not want to entertain visa payment just let customer made payment on app. Since your operator have my visa particular any deduction got to issue me the receipt. I hope your company look into this matter and please advise me.