UOB hotline was disappointing…

My bank card information was stolen by foreign websites in the middle of the night, and then kept receiving a one-time verification code, it should be that someone kept trying to use it again.

So I immediately called the hotline of UOB, waited for nearly 10 minutes, and finally got through the manual customer service (voice prompt manual customer service is busy), you can freeze the card, but if you need to replace the same card number, you have to transfer to another department, and wait, about 10 minutes.

The computer voice prompted twice manual busy and directly hung up?!

Well, the next day to the nearby UOB bank, the counter lady is very gentle, the service is also very good, helped to replace a temporary card, because the frozen card has to pay insurance and children’s tuition, so it needs to be replaced, but the bank counter cannot

Still have to call the hotline, and it is a long wait, and it is transferred to other departments, and it is manually busy and hung up directly!!!

After applying for a temporary card, opening another credit card, and failing to call the hotline for more than two hours, the counter lady couldn’t stand it and used the internal phone to call in, and the person on the phone said to call me back within a day.

Well, leave the bank and wait for the call, Friday to now Monday, no one called back, got up at six o’clock this morning to call the hotline, this time the manual answer is relatively fast, also said to call me back, however, I don’t know wait until when???

I think that UOB is such a big bank, the system setting is very strange: go to the counter in person can not handle business.

The authority on the phone is actually greater than the authority to go to the person to do it? What is this operation?! Since there are such strange regulations, but the hotline cannot be opened, is this deliberately causing trouble for people?

Even the employees of the bank said that they did not understand such a practice of UOB, it is said that the operator complained, but it is complained about, and the operator who complained by the person who is provoked by the phone is so innocent, but the rules of the bank itself are too unreasonable!

UOB’s counter-service attitude is very good, but the bank’s unreasonable and bizarre rules are really disappointing!

So far, I haven’t received a call, I’m really worried about how I pay the insurance, fortunately, the tuition fee will be deducted next month…

Those sending items via courier beware!

EasyParcel Singapore and J&T Express refuse to take responsibility for damaging my parcel.

The customer received the item and the entire parcel was wet and the item inside was soaked with water. The box was torn and the item was damaged.

Wrote it to them and they refuse to compensate saying that the packaging was improper, I need to affix a fragile sticker, bubble wrap everything and ensure there is no space in the box.

I am also told to pack in a double-walled box with further padding.

As expected, they find a lot of excuses to push the responsibility away.

Here are what netizens think:

• Never ever used J & T services, they are unprofessional & inexperienced in handling parcels. I used QExpress almost the same price with J & T, reliable service all my customers praised them

• It not delivery service fault, it sender to be blame how they pack and what kind of box quality they use.

• Very bad service. They have insurance and should claim on it instead of blaming the shipper.

• the packaging look worst then from Tmall send from china. spore packing standard so bad/low, services also very poor… omg

• Keep emailing to the courier don’t give chance might happen to others….make broadcast post to aware all about this situation

• What they said is true.. unfortunately, that’s the loophole for them to avoid responsibility.. same goes to food delivery.. any spilt food incident, it’s the provider to answer.. rider just deliver.. but out of goodwill, some rider ensure food are properly wrapped..

• Sender has to ensure proper packaging, the small value they are earning is to cover their logistic operational cost, they cant be answerable for the many thousands of packages, not easy, else pay a premium engage dedicated delivery driver & vehicle, trained to company standard

Public transport is an integral part of our lives, especially in cities. It helps us get to work, school, and other places in an efficient and cost-effective way.

However, with more and more people using public transportation, it is important for people to be mindful of their behaviour when using it.

The sign is for show?

Not only was this woman’s behaviour inappropriate and inconsiderate, it was also a health hazard. Not only did it create an unpleasant atmosphere on the bus, it also posed a risk of spreading germs and diseases.

In order to ensure that public transport remains a safe and pleasant environment for everyone, it is important for us to be mindful of our behaviour and be respectful of other passengers. We should be aware that our behaviour may have an impact on the comfort and safety of others, and should strive to act in a manner that is courteous and considerate. It is also important to remember that while our actions may seem insignificant to us, they may be very uncomfortable or even dangerous for others.

Here are what netizens think:

• They cannot do it at home cause it will dirty their own so they do it on other people’s properties.

• To prevent an unethical person from resting their legs on the opposite seats, perhaps they can re-position d single seat to face the opposite bus windows like those in MRT train seats. Otherwise, if possible, they can juz remove d single seat for more standing space.

• Not siding the Aunty but sometime the bus brakes is too strong…worst if you sit at the last row and at the centre..can dive like that.

• Yes… Is very common nowadays, I had seen many times . Who care as long there’s no enforcement no pain.

• Thug life.. ehh but actually this seat the leg space like sitting airplane.. if I am not related or know her I won’t even seat at the space in front of her. So awkward

• No sense of hygiene. Big and mature enough to use her brain.