Seriously, the company I’m working in is hiring monkies to do the job. They hire this ang moh that is so lazy that cannot even do his own laundry. I don’t feel like losing my job(signed non-disclosure) therefore i cannot reveal what company is this but all i can say its a company in Jurong.
Initially, the ang moh approach one of the staff who refuse to wash his laundry for him and this Ang moh got a position of a director. The staff scare of him and lan lan push here and there until one of the staff lan lan bring his underwear home to wash for him.
This guy come here take the job and use the subordinates like maid. Is this abuse of power?!
I recently went to Jurong polyclinic to get my tooth checkout because of pain. After the check by the dentist, the dentist told me that the polyclinic is not well equipped enough to handle my issue and therefore I will be referred to Singapore General Hospital to do the procedure to fix my tooth.
The next day I called SGH and managed to fix an appointment. I went down to the dentist at SGH and guess what the dentist told me? This kind of case is too simple do not require SGH to do it. You should go back to the polyclinic. WTF?
I spend $100 on the consultation on both sides and ended up getting nothing done.
Does it make sense to be charged $448 for a replacement phone when an iOS software update broke your phone? Major disappointment in Apple’s so called ‘incredible’ customer service..
I don’t normally post (at all) but as a loyal Apple fan, I’m really disappointed with Apple’s pretentious customer service. Here’s a precautionary story to people who may think buying an Apple product means you’re in good hands.
So as you know, the iOS 11 came out recently with a bunch of major updates, etc etc..
After I excitedly updated to iOS 11, my phone went blank after I keyed in my iCloud password. I waited 15 minutes and still, nothing happened. So I called Apple Tech Support, spent an hour on the phone, and a half hour on the phone the next day but to no avail, so he asked me to have my phone checked out at the Apple Store.
I was getting worried but still felt very safe so far.
At the official Apple Orchard Road Store (don’t even get me started on how disorganized the whole process at the Store was), the Apple Genius staff immediately told me, without checking, that I needed a total phone replacement, and I was shocked. After I questioned him further, he then proceeded to test my phone with his Macbook, and the test for current was positive, and asked if I wanted to try to change the screen on my phone for $200.
This started to make me even more uncomfortable because it was the software update that caused my screen to black out in the first place, but fine, since it’s only $200 and it could potentially save my phone and all the things in it, I agreed.
2 hours of aimlessly wandering around Orchard later waiting for good news, I was back at the apple store.
Turns out it wasn’t the screen’s fault and apple genius told me I need a total phone replacement, and couldn’t pinpoint what is wrong specifically – they just kept using vague terms like “it could be the logic board” and when I told them that my phone was functioning well (I could use bluetooth, wifi, make calls and everything!), they told me that my phone is older than a year old so it might be my fault due to constant dropping and what not instead of the update’s fault.
The worse part was, they said to me that they couldn’t be sure whether my phone went dead because of the iOS 11 update or these reasons like dropping.
(How is it any form of a good service recovery to insinuate that I’m lying?)
If you’ve been reading around, you might know also about all the battery burnings, phone breakdowns etc that have happened in the iOS 11 update. And if you’ve been reading around on Apple Tech Support, you would also have read that similar situations like mine happened to other Apple customers as well.
So I was very sure that my phone couldn’t have coincidentally broke down right after an update.
Then the real kicker came:
After acknowledging that it could be due to the update, instead of getting a new phone, I was told that I have to pay a whopping $448 as replacement cost.
Imagine that.
$448 for being one of the enthusiastic fans who couldn’t wait to try out iOS 11’s new features as soon as I could!
When I insisted that I felt unjustified having to pay $448 for a phone that died because of Apple’s update, I got re-directed to Apple Care (Apple Tech Support) as Apple Genius said they are “only the retailers and can’t help me with this.” (sure sign of trying to taichi (push) the responsibility already..)
Apple Tech Support (ATS) spent another half an hour on the phone with me (in which I had to explain myself again) and said there should have been a service report given to me at the Apple Store, but I was given nothing back other than my phone and a redirection back to ATS.
ATS told me there’s nothing else he can do without the service report and I’ve to get it from the Apple Store before he can proceed further. He also suggested for me to get a second opinion from another apple authorised service provider (the main store i went to cannot be trusted?).
So here I am, being looped around by Apple customer service and Apple retail store endlessly… until I suppose I get too frustrated and give up on my own (I read similar stories online before posting this), or cough out the $448 they value so much more than years of loyalty and raving to friends and family about their products.
If you think Apple still stands for incredible customer service, think again.
(To be fair, I’m comparing my service experience to companies like Amazon.com and Fitbit who shipped me a replacement Kindle and Fitbit Charge HR when they similarly broke down without having to put me through an interrogation, which I’m still very much a loyal fan of. They even took care of shipping fees!)
Have no choice but to lookout for other mobile phone brands after using Apple phones since the first iPhone came out in Singapore back in 2009. It’s frustrating because I’ve been a loyal fan for so long, but at the same time, it’s not logical if I simply get a new iPhone again and accept this level of service and commitment.
Hopefully my 2 macbooks don’t die next.
Anyone else had a similar frustrating experience? If it’s helpful, do share this with your friends who have not updated yet, to not update until they are sure the version is stabilised!
SingTel really don’t care that you are a loyal customer even in my case where I have only used SingTel since my first electronic device (pager era). I had some issues on my home fibre, so I called up SingTel and they told me they will need to conduct a test on phone, so an appointment was made for 10 pm to rectify problem via phone as I am working.
I went back home early without doing overtime, but it was a no-show and no-call from SingTel. The next day when I called them, they apologised and made another appointment at night to call me but it was yet another no-show. Exasperated, I called SingTel on the 3rd day to arrange for technicians to just come to my house for rectification on my fibre. This time they told me I would need to pay $60 if there is proved to be no problem on my fibre (without doing the phone check).
I already wasted 2 days after work without doing my necessary overtime work just to go home waiting for SingTel to fulfill their empty promises. Until now, my fibre problem is still not solved. And as I’m still under contract, I am unable to terminate.
Look at the size of our crayfish for this month!!!! As well as our newly added snow crab!!! Yuan Yang” pot that consist combination of tom yum soup, chicken soup base, meticulously blended Nacho cheese; Fresh crayfish, crabs, prawns and many other seafood; with our hand-marinated chicken pork and beef all on the same and only
pot, freshly fried food items such as nugget, popcorn chicken etc, @ only $25.90 NET for weekdays and $26.90 NET for weekend price per pax!!! Add on $3 for free flow milk tea and soft drinks. What are you guys waiting for?
Never thought this would happen, but a 28 year old man has just been arrested by the police for his suspected involvement in a series of bicycle thefts from condos.
Apparently, the bicycle thief had been stealing bicycles from the bicycle bays of private condominiums along Bukit Timah. Police finally arrested the man on Tuesday at Woodlands Rise. Based on their investigations, the man is also suspected of stealing bicycles from condominiums island wide.
First of all, who still steals bicycles in Singapore nowadays. Secondly, didn’t know lots of condo residents keeps lots of bicycles.
The teenager who was widely condemned for his actions in driving a Nissan GTR at high speed at the Singapore Indoor Stadium carpark last year, admitted that he had done so, and pleaded guilty to charges of hurting another driver.
His Nissan GTR ended up hitting contractor Teong Hien Sing’s car. Teong suffered broken ribs. Herman Shi Ximu, now 19, is a full time national serviceman, who had just got his licence 5 months before the accident. He apparently had gone to a nearby motoring event on that day.
At aorund 5:45 pm, he stopped his car at one end of the carpark before rapidly accelerating. He was estimated to have been driving at speeds between 104 km/h and 121 km/h at the carpark.
Apart from 2 broken ribs, Teong also suffered degenerative changes to his spine, and subdural haemotoma, which is a collection of blood between the covering of the brain and brain surface. He had since removed the haemotoma via surgery.
Bring family to the park for Mooncake festival has always being a local culture, while children are seen carrying lanterns around and playing with fire crackers are common.
Image for reference only
Hi,
To all fellow 
SingTel really don’t care that you are a loyal customer even in my case where I have only used SingTel since my first electronic device (pager era). I had some issues on my home fibre, so I called up SingTel and they told me they will need to conduct a test on phone, so an appointment was made for 10 pm to rectify problem via phone as I am working.
Sale up to 50% off at all 
Look at the size of our crayfish for this month!!!! As well as our newly added snow crab!!! Yuan Yang” pot that consist combination of tom yum soup, 
Never thought this would happen, but a 28 year old man has just been arrested by the police for his suspected involvement in a series of bicycle thefts from condos.
The teenager who was widely condemned for his actions in driving a Nissan GTR at high speed at the 
Bring family to the park for Mooncake festival has always being a local culture, while children are seen carrying lanterns around and playing with 
A resident who stay at Ang Mo Kio has been complaining about her neighbour(s) from hell who keep throwing things down their unit.