Home Electronics And Gadgets CUSTOMERS ARRIVES AT 5PM ON X’MAS EVE CLAIMS HE SHOOED AWAY! SELF...

CUSTOMERS ARRIVES AT 5PM ON X’MAS EVE CLAIMS HE SHOOED AWAY! SELF ENTITLED OR BAD CUSTOMER SERVICE?

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source: screengrab from youtube

I like to file a complaint against Starhub for chasing their own customers away, especially when we are about to renew our TV contract. We came to the Westgate Starhub outlet at 5 pm on Christmas eve and they stopped us from going in.

I thought their closing hours are 6 pm because of Christmas eve, so why are they close earlier than the stated time? This leaves a very bad impression on your current and potential customers, with this kind of bad customer service, don’t expect the other customers to be that happy the next time.

Source: FB post by ‎Henry Chwee‎