A video anonymously uploaded to Complaint Singapore on Saturday (Dec 23) has exposed a concerning incident of parcel mishandling in a multi-storey carpark in Admiralty Link. The footage reveals couriers offloading packages from a van, and what follows is a display of careless handling that has left many customers worried about the safety of their deliveries.
In the video, couriers are seen unloading multiple bright orange bags filled with packages from the back of a delivery van. Instead of exercising caution, they drag the bags roughly to the rear of the vehicle, setting the stage for the subsequent parcel pandemonium.
Once at the rear of the van, the couriers open the bags, initiating what should be a careful sorting process. However, the video paints a different picture, capturing the couriers flinging packages across each other without regard for the contents. The lack of care during this crucial sorting stage raises concerns about potential damage to the delivered items.
The anonymity of the video uploader leaves the specific courier company or companies involved in the incident unidentified. However, the footage has triggered discussions among consumers who rely heavily on courier services, especially during the holiday season when the volume of packages surges.
FULL VIDEO LOADING…
Netizens’ comments
- Ordered online is outsourced to 3rd parties so don hv their own warehouse space that why. Sorting out is ok but not throwing items as if is trash. Fragile items will be broken lor. No wonder boxes recd all dented and damaged LOL.
- Not happy don’t order online, not happy pickup yours from warehouse. The SOP warehouse only sort the postal code. The rest drivers have to collect and find someone to do it outside of the warehouse. If you guys have a solution suggest to those sitting in office. Not complaining on all these drivers.
- This is what you get when you shopped too many online cheapskate stuffs.
- Why can’t they sort 1st before moving out ?
- Aiya all couriers are like that de. Either the pick up people throw, the warehouse sorting people throw or the last mile people throw. Along the way sure kena thrown. Only the seller themselves won’t throw your parcels ok. But when things spoil, always blame sellers only. Don’t know what logic.