F&B Workers are the Punching Bags of Society in Singapore
Throughout my decade of experience working in the food service industry in several countries within Asia, I have observed that rank and file F&B workers are treated the ABSOLUTE WORST in Singapore.
From the customers to bosses and even delivery riders are no exception. A large majority of them have zero consideration towards the frontline F&B Staff.
There is a country-wide staff shortage within the F&B industry right now and this issue is highlighted at the entrances of many F&B establishments.
The likelihood of slow service should be expected by customers.
As a manager of a reputable F&B chain in Singapore, I often receive complaints stating that “As paying customers, we should not be affected by your manpower shortage”.
Ideally, yes, I wish that was the case. But we are all limited by our 2 hands and legs. We can only move as fast as our physical limitations allow.
Truly, what else are we supposed to do?