A Singapore Uncensored reader recently wrote in to us after Foodpanda refuses to refund money for 2 bottles of Vodka. The customer did not receive his order but Foodpanda did not want to refund the customer his money.
Here is the full story.
I would like to share this bad experience from Food Panda/Food Panda Mart so that others will be aware and will not experience the same thing. I just lost $106.00 from food pandamart/FoodPanda.
They have this offer, buy 2 bottles of vodkha and will get 1 free, unfortunately after confirming with the delivery rider if I got the promotion, the rider told me that there is no free bottle of vodkha as they were out of stocks but will only get the 2 bottles (What a scam).
So I cancelled my ordered instead though rider already picked up my order, thought I was going to get a refund about this but the food panda had informed me that I will NOT be getting any refund as i have cancelled it.
right now, I did not get my items that i purchased and also already made a payment of $106. You can read the useless responds from food Panda that I have attached. I just lost $106 for the fake promotion/offer by food panda/foodpandamart. and I also asked if I can collect my items that I paid for and they said it can’t be collected. had escalated this matter to the authorities and claims.