
A Foodpanda rider shared a recent experience he had with the Foodpanda dispatcher, who stubbornly followed the SOP to the T and frustrated the rider.
So apparently the rider delivered food to the customer who didn’t have money to pay, and the rider had to return to the store: he needed the dispatch to cancel the order and assign a new job.
But the dispatch said that if he reassigns him a new job, he would have to take away his 30 mins break.
The rider then asked: “Are you crazy? Then what you want me to do with the goods?”
The dispatch then hit back: “To find the change is the rider’s duty, so we have to follow SOP sir.”
You can read the entire conversation below:




Images source: Jf Adam on Facebook