I saw the advertisement about POSB recently on their humble beginning, a bank that grow with my childhood and many..
remember those days of buying stamp and stick on the booklet and then put it up as saving..
and of cos previously the helpful and pretty 姐姐 tellers and now should be grandma level… all these were so warm in my heart.
When it become part of DBS.. things changes… for better ? Perhaps Organization but to consumer for the worst.. only there are more ATM machine and branch around.. nothing much..
Many years back, a few friends already told me they will
Never bank with DBS, I still trying to defend by saying most of singapore will have DBS account and it will be quite challenging not to have..
until when my daughter long saving was ”withdraw” unauthorisedly via debit card transaction and the bank ignored the immediate calling to inform there is an unauthorised transaction, the staff can just brushed her off by saying wait till transacted then they will
Investigate… (when account is the pending), and what kind of prevention is that ???
Can’t they hold on, investigate and then release the $$$… next they refused to admit the responsibility and only willing to refund a very very small faction and they mentioned GOODWILL. It is totally craps!
Now the case has been raised to the financial dispute authority to resolve and they mentioned need 6 months to do all the check again.
Here just wish to inform all to be careful not to link your account (especially a lot of money type to your debit card), separate them.
But Hor what I heard from my bros from other banks are different leh.. they can stopped the transaction.. thus and if they are right, then DBS is the problem!
