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Wednesday, February 28, 2024
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GOJEK DRIVER ALLERGIC TO DOGS, DOG OWNER REFUSE TO CANCEL BOOKING

A Gojek driver, 潘少, shared on Facebook how he received a booking from a passenger and when he reached the pickup location, he found out that the passenger had dogs with them.

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He then told them that he can’t pick them up as he is allergic to fur, and they told him that if he can’t take it’s okay.

However, he still saw that the booking was still there, and the passenger allegedly said that he was not going to cancel the booking as there is a $4 cancellation fee, and wants the driver to cancel instead.

Here is what the driver said

Book Gojek but come with 2 dogs and hijack my car for not canceling the trip when I told them I’m allergic to pet fur, think my $50 incentive is gone for today.

*When I reach, approach me say if I can’t take is ok will cancel, after 2-3min when booking still there I ask sorry booking is still there, then he starts saying “I’m not going to cancel as there is a $4 charge”, I ask them to call Gojek if they feel the $4 is injustice, but they say no, and that’s when I start to video.

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*pls dun take advantage of driver when petrol is sky high and the fare is so low, we only want to put food on my table for our families.

I travel almost 3km n 8min to the pickup point, was stuck there for almost 20 +min trying to call Gojek customer service.

Source: 潘少 Facebook

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