A Gojek driver took to TikTok (@fransterwong) to share about an unpleasant experience with a passenger, who purportedly told him to get a bigger car because his 2 bags couldn’t fit into the car boot of the Honda Vezel.
Wong shared in his video that he received a one-star review from a male passenger on 17 March and that usually he doesn’t care about the comments but this one is “too much”.
For context, the male passenger wrote in his review:
“Car boot is small and cannot accommodate 1 big and 1 carry on luggage. Driver does not help load the bags from pick up point and also does not help offload the bags at destination. Driver claims that for 2 bags, need to book a XL car.”
Responding to the review, a visibly irritated Wong said that the complaint was not fair to him because he drives a Honda Vezel, which could easily fit the customer’s 2 luggage.
He said in a mixture of Mandarin and English “I’m driving a Honda Vezel, confirm can put your bags one. You are the one who doesn’t know how to fit the bags in the boot.”
Wong then responded to the man’s claim that he didn’t help to load the bags at pick up and drop off, saying: “Eh hello, when I alighted from the car, I asked you if you needed help and you told me no.”
He then added that the passenger boarded the car with a carry on luggage in tow, which Wong thought it was because the man wanted to take something from the luggage.
Wong then started driving and the man then told him “I think you need to change to a bigger car,” to which Wong then felt insulted and said “you ask me to change to a bigger car, you hoseh bo? Why don’t you book a bigger car leh?”
He then added that when he reached the destination, he asked the passenger “do you need help or not?” and the man told him “no I can manage,” but in the man’s review he said, “driver claims for 2 bags need to book XL car.”
Wong then retorted, “I was trying to tell you if you want a big car with a big boot, you should book the XL car, I’m not saying 2 bags need to book XL okay!”
@fransterwong Ok story time again 😂😂😂 #fyp #story #gojek #lifeistough ♬ original sound – Franster Wong