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Tuesday, January 18, 2022
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GOJEK DRIVER MIA AFTER GOING WRONG PICK-UP, MAKES PASSENGER WAIT 48 MINUTES

A netizen has taken to social media to complain about a certain GoJek driver who went to the wrong pick up location and went missing in action after realising that he is at the wrong place, making her wait for almost 48 minutes under the hot sun carrying a heavy load.

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According to the netizen, she tried to call the driver four times after he did not reply to her in the Gojek application chat but he refused to answer or reply her.

At the end of the day, she got charged a cancellation fee which was refunded by Gojek subsequently after she emailed them proof of her location.

Screenshots of her conversation with the driver

May be an image of text that says "2:00 Tan Peng Hin SHC5572Y 29% 15 Jan Your driver have arrived the pickup point. Kindly let them know if you need more time. Thank you. Dismiss have arrived at the pickup point 01:36 PM Where are you 01:37 PM infront 01:37 PM u must turn in 01:37 PM the small lane 01:38 PM u at sim Ave road 01:39 PM me changi road 01:39 PM |Type a message..."
May be an image of 4 people and text that says "2:00 Tan Peng Hin SHC5572Y 30% 01:40 PM this lane 01:40 PM where u? 01:40 PM 465 changi road 01:42 PM call never pick the call 01:45 PM where are you? 465 changi road 01:45 PM where are you? 01:48 PM where are you? 01:49 PM where are you? 01:51 PM please respond 01:51 PM 465 changi road ..just opp the shell station 01:52 PM please call 01:52 PM Mr Tan.. where are you? 01:53 Type a message..."
May be an image of text that says "2:00 Tan Peng Hin SHC5572Y 30% please respond 01:51 PM 465 changi road ..just opp the shell station 01:52 PM please call 01:52 PM Mr Tan.. where are you? 01:53 PM 01:55 PM opp the shell station 01:55 PM are you coming? 01:57 PM Call you twice, you don't pick up call 01:57 PM 你在哪里? 01:59 PM 我在金品香 01:59 PM Type a message..."
May be an image of text

Image source: Belinda Hapi/Facebook

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