Facebook user Amritpal Singh shared an experience he had with a Grabfood delivery woman who made racist remarks towards him and allegedly throwing his food at his shoe rack.
Here is what he said
Racist Remark
So it was my birthday yesterday and a friend got me delivered cupcakes to my place. It was a surprise for me but i indeed got a surprise.
This lady from Grab delivery came outside my house and threw the whole box of cupcakes onto my shoe rack table outside my house and started saying “Stupid indian, Rude k*ling people, dont know how to answer phone call”.
I was stunned as this cupcake was a surprise to me so i asked her, whats the issue? She went on hurling vulgarities and racist remarks as she walked pass my corridor.
Walking pass 3 of my neighbour house and even they were like whats going on as she was shouting away. I was angered and thus called my friend awhile later and told her about this.
She told me she was working from home and received 2 missed call from the delivery lady and answered the 3rd call.
She didnt realise the phone call as she was in a meeting online via laptop. The delivery lady shouted at my friend and asked “eh whats the unit number or u come down collect, i got other deliveries to do” .
My friend calmy told my unit number and said that the unit number has already been given in the notes and who to deliver to. To which the delivery lady came and threw the cupcakes on my shoe rack table.
(While the delivery lady called after the 1st or 2nd time, she also purposely used the work “Yanade” – which is a slang for (what is it). That was still fine. She went overboard with this remark “dah keling… keling jugak nak suruh kita call”
K*ling is a racial slur that is derogatory, insulting and downright racist. Its like using the N word.
I am angered by this and this is her rice bowl (i believe) . So i hope Grab would do something about this like teaching her how to deliver a service.
Even if my friend had not answered the call, the unit number was already mentioned in the notes. And even then no matter what, the delivery lady could always complain to grab about this instead of surprising me with such a service delivery and being all so racist about it.
I have received delivery from my friend this same way, a number of times before and had no issues with it.
If i do not get an apology from her or any updates from Grab. A police report will be made. I am resorting to this here because Grab helpline nor chatting with them online helped me as they say they cant help with this issue.
