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Singapore
Tuesday, September 27, 2022
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GRAB DRIVER DROVE OFF WITHOUT PASSENGER AND MARKS TRIIP AS COMPLETED

One day I decided to sleep in a while more and take grab to the workplace at Tuas instead of MRT cos why not? Once a month thing not everyday oso so treat yourself.

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So i booked a grab and went down to wait for the driver. So the driver came but he went past me. I tot he was making a u-turn at the roundabout so I waited for him to turn. And then to my horror, he just zoom past me and my ride is gone.

Turns out he cancelled my trip and grab reconnected me to a new driver like 5 min away. I thot still okay maybe can make it in time bcos it was like 840 already and my internship starts at 9!

After a considerable amount of waiting time, the second Grab driver came and he reversed into the parking lot 10 meters away from where I was standing. So I walked over to his car. Just when I was literately standing beside his car he drove off. Again! The second grab driver just drove off without me in like the last 5 mins. The worst thing is he didn’t cancel the ride and it is counted as I was in his car.

So I couldn’t rebook a new grab ride!?!?! Wtf my money and time all fly away alr

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In the end, i gave up and decided to take the MRT again (while i was apprently still in the grab car??). Needless to say i was late, i reached pioneer mrt at 9am.

So ofc I contacted grab to complain and get my money back. The “excuse” that grab gave me was that the (second) driver picked up the wrong rider that’s why he counted it as a trip and never cancel even tho I wasn’t inside.

What bs is that sia

1) no one entered his car at all lo. I have the full view of his car when i was walking over and when he drive off got no one inside.

2) im really concerned abt the supposed “rider” that they kidnapped and send to tuas by accident? Like how traumatising must it be to find urself in the middle of tuas. It is v difficult to get a ride out of tuas unless u know the way out.

Welp thats all folks. Jus sharing my story for fun and laughter bcos sharing is caring. Stay safe and stay healthy everyone”

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