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Wednesday, February 8, 2023
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GRAB DRIVER FORGOT TO PRESS “PICK UP”, PASSENGER KENA ADDITIONAL $6 CHARGE

grab driver forgot to press pick up until halfway through the ride?

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I boarded the grab on time, didn’t incur any added charges but halfway through the ride i got a notification stating that i had incurred an additional $6 even though i was already on the grab.

Told the uncle about it and he said he forgot to press, and pressed it infront of me. He said to split it and he’ll give me $3 cash but I said i’ll just contact grab instead.

He didn’t want to involve grab but i’m thinking to do so anyway cause i don’t want to pay an additional $3 for something that isn’t my mistake(?).

Netizens’ comments

  • Record your conversation now. Tell the uncle you will report to grab if he doesn’t pay you $6
  • Split lan, he will then earn the $3 , just talk to grab.
  • Why would you want to split if it’s not your fault though? I don’t get the rationale. I would say report to grab.
  • Oh gosh.. I guess it’s true, this is a new scam tactic done by some notorious grab drivers. They simply pretend that they forget to press the pick up button as the fee you incur will be directly transferred to them. 😐
  • Walao whether or not the uncle genuinely forgot, his logic to split damn champion. Some brains are more smooth than others
  • Complain to grab. Next time take screenshots in the middle of the journey to prove you’re alr on the ride — make sure can see the start/end pins and your locator pin. If your notifications still have the [“your driver has arrived” – xx mins ago] i would screenshot that too. Basically give grab whatever info you can.
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