A netizen witness an unpleasant scene when a man was unhappy after he found ham in his sandwich. However, the staff was able to calmly handle the situation.
The post has since gathered over 200 comments praising the McDonald’s staff and saying that the man first time eat McDonald in Singapore.
Here is what the netizen said:
“So I don’t normally complain but this time I will, this guy here was making order at west coast Park Mac Donald’s.
As I was doing my order at the opp kiosk I can hear this man raising his voice to a Staff Manager asking for an apology because there should not be Ham in a egg mayo sandwich.
The staff was explaining to him that it’s been like that all this while. Then when the staff was giving an explanation he was like “how am I supposed to know “ you should admit that the machine is wrong and the next time I come here it should be changed.. (and all this he was screaming at the staff) but the staff was super calm and he just said I am trying to explain to why do you need to shout.
Then the guy said go ahead and explain but every time the staff explain he gets interrupted by the man.. it would have been good if someone had a video of this as my explanation is pretty short.
But whatever it was I wanna say to the staff manager working at West Coast Park MacDonald well done!! You did well handling the situation.”
Netizens in support of McDonald’s staff
