HAVE CHILD BUT BOOK NORMAL GRAB. REFUSE TO CANCEL AFTER MAKING MISTAKE

At the time of posting this(45min) the rider has reached home and still not cancelled the ride. What’s make it ok for me to take your ride and lose $120 and 3 demerit point?

If I cancel, my Rejection Rate goes down and I will lose my incentive for the whole week’s hard work. Rider, you broke LTA and Grab rules when you booked, you only lose $5 to cancel, now it’s going to be $6 because you delayed the cancellation.

Finally cancelled after 1hour+ with the help of Grab CS, that’s after they called the rider.