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Friday, June 21, 2024
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MAN CHARGED $2009 INSTEAD OF $20.90 AT GEYLANG COLLIN’S GRILL

A local diner has recently come under fire for a shocking billing error that left a customer overcharged by $2000. The incident, which took place at Common Grill by COLLIN’S on April 23, 2024, has raised serious concerns about the restaurant’s billing practices and customer service.

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Here is the story:

I am writing to express my extreme disappointment with the recent experience I had at Common Grill by COLLIN’S. On April 23, 2024, I visited your establishment and ordered a ribeye steak, which was priced at $20.90. However, upon reviewing my bill, I discovered that I had been overcharged by $2000 for the ribeye steak.

Upon noticing this discrepancy, I immediately brought it to the attention of your staff. I was informed that I would need to wait for two weeks to receive a refund. However, I found this unacceptable and requested a resolution on the spot. Despite my insistence, I was made to wait for one and a half hours, only to be told that nothing could be done without the manager’s approval. After the staff took down my contact details, they promised me an answer by the following day, which is today. However, after office hours, I still haven’t received any call from the management.

I implore you to understand that while $2000 may seem insignificant to your business, it represents a significant portion of my income.

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