….Or become a Shopee Seller and “get rich quick” (if your ethics allow).
Here’s what happened to me:
– Bought item with a 6-month warranty stated in listing. I screenshot it before purchasing.
– Item malfunctioned at 4 months, seller changed warranty in listing to 3 months.
– Presented proof of original ad that stated 6-month warranty, Seller agreed to fix it without cost. Thus I sent item to seller to fix. I had to pay for the delivery btw.
– After chasing for 2 months, seller “fixed” item and demanded $95 repair fee + shipping. Went silent when confronted.
– Contacted Shopee for assistance, it took Shopee an additional 2 months and over 20 emails before informing me that the shop agreed to a “compromise” of $15 Repair fee.
– Told Shopee I should not be responsible for any payment as the item is under warranty and I have provided all evidence numerous times. The so-called “compromise” is not valid at all.
– Asked Shopee what happens if Seller sends back a faulty replacement if I did actually pay the $15, given that it has already been held hostage by the Seller for more than 4 months. Shopee shrugged it off as “not our taiji” as its a “buyer-seller” matter.
As the scammer seller, your profit is as follows:
- Keep the initial payment made by the victim to purchase the item.
- Retain possession of the item when the victim sends it back for “repair”.
- Have the opportunity to send a faulty junk back to the victim and potentially receive additional money under the pretense of a “repair fee”.
- Avoid receiving a negative rating on the product since the rating window would have expired by the time the item malfunctions.
- Minimum time required, may even work as a side hustle because its the victim who has to spend time chasing Shopee for justice, not you.
This process can be repeated for multiple products without facing any penalties from Shopee. #profittt