Worst shipping experiences at LAZADA! Lazada
I have ordered Prism+ Prism+monitor on 7/7 via Lazada App. Although I understood it’s pre-order (due to the long description of product I could not know what is initial pre order arriving date ,maybe they listed middle July or late of July) and I’m ok to wait.
1. I have contacted customer service on 12/07/21 and they told me it was pre-order will arrive on late July. Fine I’m ok to wait a month.
2. I have contacted them again on 27/07/21 and they just simply rely me said that due to delay and the shipment will arrive on middle of august. Fine, I will wait half more month.
3. Latest contacted them and they told me “you can either cancelling the order” Today is 28/08/21 and I still not received any update from Prism+ Lazada customer service regards of my order. Then I went to the Lazada website and check found out they changed the pre-order to “Late August – Early September. Simply hold my $410 cash for almost 2 months without any follow up. Maybe they intend to collect more orders in few months time and manufacture in one time to help them reduce cost and saving local storage cost. MAYBE
I not sure how this kind of service still can be awarded “Lazada Top1 in electronic on 2019 and 2020” ??? Lazada