A man claimed that he made bookings on Golden Village online but when he went to collect the tickets the system showed nothing booked despite deductions from his bank account.
Here is what he said on Facebook:
Brother and sister Please aware that u choose to book movie ticket online with golden village group . I had booked a pair of ticket on12th sept 2021 then when I drop by to collect it . System show nothing booked . I have to buy on the spot again . After that I check my bank statement gv has deducted my money and I call up bank to confirm and the answer is been deducted and close account by GV .
Then I went to the treater ask for refund they ask me to write in email to request . After I write in that all no respond what is the update after few ding ding Dong ding email . And what apps to Theater manager I believe . Till today almost a month just $27.50 golden village unable to refund would like to ask anyone here can advise when can I log a claim from Govt department any ?
Please advise thanks . I feel like being cheated to purchase 4tickets for 2 . Thanks in advance.
