I recently had an accident in my car and I quickly decided to make a claim on my car insurance.
Little did I know that I was about to embark on a long and tiring journey. Believe me when I say that most car insurance companies are a pain to claim from and it takes forever.
I made the mistake of not reading my policy document thoroughly and I was surprised to learn that I had to pay an upfront fee to make a claim.
After some research, I found out that this fee is normally applied to cover the cost of the administrative process. While I understand that they need to cover their costs, I still find it unfair to have to pay money before even having a chance to claim.
The next step was to fill out the claim form.
It was long and tedious, and it took me hours to fill it out properly. I was asked to provide evidence of the accident, including pictures of the car and the police report. Even though I had all of this information, it still took me several attempts to submit the claim.
Once I had finally submitted my claim, I thought the hard part was over. I was wrong. It would be several weeks before I heard anything from the insurance company. I called and emailed them several times and finally got a response. They told me that my claim was being processed and that it would take several more weeks for them to make a decision.
I was frustrated and angry. I had been waiting for weeks and all I got was a vague response. I decided to call the insurance company again and demand an answer. This time, I got a different response. They told me that my claim was approved and that they would be sending me a cheque in the mail.
It had been almost two months since I had first submitted my claim. I was relieved that it had finally been approved, but I was also angry that it had taken so long. I had wasted a lot of time and energy on something that should have been a simple process.
I have since learned that most car insurance companies are a pain to claim from and it takes forever. They make you jump through hoops and it is almost impossible to get a straight answer from them. I would strongly advise people to read their policy documents thoroughly before making a claim and to be prepared for a long and arduous process.